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Frequently Asked Questions

At The Country Vet, we cater to all pet owners and do our utmost to provide you with the most complete information about each of our services and pet care in general. This section is dedicated to answering the most common questions we receive about our pets. Should you have a question that is not listed here, please call us at 415-897-8380.


My pet has stopped eating breakfast, should I be concerned?

My cat can’t seem to pee very well… will this get better on its own?

How often does my pet need his teeth cleaned?

Do you treat pets with cancer?

Are there any good tricks to getting my cat
in their carrier before a vet visit?


More FAQs

My pet needs a refill of her medication, can I stop by and pick it up now?

We request 48 hours notice for all refills. We encourage you to plan ahead to ensure your pet gets his or her medication without interruption. If you are running low on your pet’s prescription, just call us at (415) 897-8380, and leave a refill message for us if we’re closed. Please note that front office is unable fill your pet’s prescription without the approval of the doctor.


I need to bring my pet in soon for an appointment, how much advance notice do I need to give you?

Most days we have three doctors on staff, so we are usually able to fit in same day appointments. On days that we are extremely busy (and assuming it’s not an emergency), we should be able to fit you in within a day or two.


My pet has had diarrhea for 3 days now. Can I stop by and pick up some diarrhea meds from you?

We get these types of questions frequently. Since diarrhea can be caused by any number of factors, we recommend an appointment so that we can appropriately diagnose and treat your pet’s condition.


Do you offer holistic services?

Yes, two of our four vets offer a variety of holistic approaches to care, including: acupuncture, Chinese herbs, Cold Laser Therapy for joint pain, nutritional and nutraceutical counseling, and more. Be sure to tell the receptionist when you call for an appointment what you are interested in so we can pair you with the best vet for your needs.


Are you accepting new clients/patients at this time?

Yes, we are accepting new clients and patients.


What forms of payment do you accept?

We accept cash, check and Visa, Mastercard and Discover. We also accept payment plans through Care Credit. Please note that payment is due at the time of service. Thank you!


At what age can I have my pet spayed or neutered?

We recommend spaying or neutering at approximately 6 months of age.


What are the advantages of spaying my pet?

There are plenty of advantages to having you pet spayed or neutered, including: decreasing the chances of breast tumors, cystic ovaries and uterine infections, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking. And of course, spaying also decreases the surplus of unwanted puppies and kittens.


How long do the sutures stay in after my pet’s surgery?

Most procedures involving sutures require them to be removed 14 days following the surgery.


Do you board pets?

No, we don’t board pets at this time.


When should my puppy and kitten receive their vaccinations?

We recommend vaccinations at 8, 12 and 16 weeks of age.


Is it safe/cheaper to buy my pet’s medications through online pharmacies?

Please call us! We meet or beat most online pharmacy prices, with the added peace of mind you’ll have knowing your pet is getting FDA-approved medication. Please read Purchasing Pet Drugs Online – Buyer Beware published in March 2010 by the FDA.